Privacy Policy for STB - Syber Solution
(STB Creative Solutions)
Effective Date: November 1st 2024
At STB—Syber Solution, we are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from visitors to our website, https://sybersolution.com/ (the "Site"). By using our Site, you agree to this policy's collection and use of information.
Information We Collect
We may collect personal information that you provide to us directly, including but not limited to:
Contact Information: Name, email address, phone number, and company name.
Usage Data: Information about how you use our Site, including your IP address, browser type, pages visited, and time spent on the Site.
Cookies: We use cookies and similar tracking technologies to monitor activity on our Site and store certain information.
How We Use Your Information
STB uses the collected information for various purposes, including:
To provide and maintain our Site.
To notify you about changes to our Site or services.
To allow you to participate in interactive features of our Site when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our Site.
To monitor the usage of our Site.
To detect, prevent, and address technical issues.
To send you newsletters, marketing or promotional materials, and other information that may be of interest to you.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Service Providers: We may employ third-party companies and individuals to facilitate our Site ("Service Providers"), provide the Site on our behalf, perform Site-related services, or assist us in analyzing how our Site is used.
For Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights, prevent or investigate possible wrongdoing in connection with the Site, protect the personal safety of users of the Site, or protect against legal liability.
Security of Your Information
We value the security of your personal information, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Links to Other Websites
Our Site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Site is not intended for use by children under 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request copies of your personal information.
Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
Erasure: You can request that we erase your personal information under certain conditions.
Restriction of Processing: You have the right to request that we restrict processing your personal information under certain conditions.
Data Portability: Under certain conditions, you can request that we transfer the data collected to another organization or directly to you.
To exercise these rights, please contact us using the information provided below.
Cookies Policy for STB - Syber Solution
At STB - Syber Solution, we use cookies and similar tracking technologies to enhance your experience on our website [https://sybersolution.com/]. This section details the types of cookies we use and their purposes.
What Are Cookies?
Cookies are small text files stored on your device when visiting a website. They help the website remember your actions and preferences over time, which can improve your experience.
Types of Cookies We Use
Essential Cookies
Purpose: These cookies are necessary for the website to function and cannot be switched off in our systems. They frequently change in response to your actions, such as when you log in, set your privacy preferences, or fill out forms.
Examples: session cookies that maintain your login status.
Performance and Analytics Cookies
Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously, which in turn helps us improve the site's performance.
Examples: Google Analytics cookies (e.g., _ga, _gid) that track user interactions and website usage statistics.
Functional Cookies
Purpose: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Examples: Cookies that remember your preferences, such as language or region settings.
Advertising Cookies
Purpose: These cookies deliver advertisements relevant to you and your interests. They help us measure the effectiveness of our advertising campaigns.
Examples: Cookies from advertising networks that track user behaviour across various sites.
Managing Cookies
You can manage your cookie preferences through your browser settings. Most web browsers allow you to refuse or delete cookies. For detailed instructions, please refer to your browser's help section. Please note that disabling cookies may affect your experience on our website.
Changes to Our Cookies Policy
We may update our Cookies Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Understanding GDPR and Cookies for STB - Syber Solution
What is GDPR?
The General Data Protection Regulation (GDPR) is a comprehensive data protection law in the European Union that came into effect on May 25, 2018. It aims to protect individuals' privacy and personal data within the EU and the European Economic Area (EEA). Key principles of GDPR include:
Transparency: Organizations must inform individuals how their data is collected, used, and processed.
Consent: Individuals must provide explicit consent to process their personal data.
Data Subject Rights: Individuals have rights regarding their data, including the right to access, rectify, and erase their data.
Accountability: Organizations must demonstrate compliance with GDPR and be responsible for the data they process.
Cookies and GDPR
Cookies are small text files stored on users' devices that collect information about their online behavior. Under GDPR, cookies that process personal data require explicit consent from users before being placed on their devices, particularly for nonessential cookies.
Types of Cookies Under GDPR
Essential Cookies:
These cookies are necessary for the website to function and do not require consent. They enable basic functionalities like page navigation and access to secure areas.
Non-Essential Cookies:
These include analytics, advertising, and functional cookies. These cookies require user consent before being placed on their devices.
Compliance Steps for STB
To comply with GDPR regarding cookies, STB - Syber Solution should implement the following practices:
Cookie Banner:
Display a transparent cookie consent banner when users first visit the website. This banner should inform users about the use of cookies, categorize them (essential vs. non-essential), and provide options to accept or reject non-essential cookies.
Detailed Cookies Policy:
Provide a comprehensive cookies policy that explains what cookies are used, their purposes, and how users can manage their preferences.
Obtain Consent:
Ensure that users can give explicit consent for nonessential cookies. This consent should be documented, and users should be allowed to withdraw consent at any time.
Regular Review:
Regularly review and update cookie practices and policies to ensure continued compliance with GDPR and any regulation changes.
User Rights:
Facilitate users' rights under GDPR, allowing them to access, modify, or delete their personal data collected through cookies.
The Personal Data Protection Act (PDPA) in Malaysia
The Personal Data Protection Act (PDPA) in Malaysia and the General Data Protection Regulation (GDPR) in the EU have distinct approaches to data protection. While the PDPA primarily addresses commercial transactions, the GDPR offers a comprehensive framework covering various data processing aspects.
Overview:
The Personal Data Protection Act (PDPA) 2010 is Malaysia's primary legislation governing the processing of personal data in commercial transactions. It aims to protect individuals' data and provides guidelines for businesses on how to handle this data responsibly.
Scope
The PDPA primarily applies to commercial transactions, while the GDPR covers more data processing aspects.
Definition of personal data
The PDPA defines personal data concerning commercial transactions, while the GDPR does not limit its definition to commercial transactions.
Enforcement
The Personal Data Protection Commissioner (PDPC), who has the authority to fine businesses that violate the law, enforces the PDPA.
Here are some other things to know about the PDPA:
The PDPA applies to anyone who processes, controls, or authorizes the processing of personal data.
The PDPA has subsidiary legislation that covers topics like the appointment of the PDPC, registration of data users, and fees.
The PDPA does not specifically address online privacy, but any electronic processing of personal data in Malaysia is subject to the PDPA.
Detail and updated Malaysia PDPA on June 8 , 2024 , click here to find out
We , STB Creative Solutions following both GDPR and PDPA guidelines under Cookie and Privacy Policy
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to, this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please get in touch with us:
Email: contact@sybersolution.com
Phone: +601113308097
Address:
STB Creative Solutions,
Level 8 , Livingston Tower , 170-08 170 Jalan Argyll , Georgetown 10050 Penang Malaysia