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FINANCIAL INCLUSION IN FINTECH

金融科技的普惠金融

Financial inclusion in fintech 金融科技   refers to the accessibility and affordability of financial services for all individuals, particularly those traditionally underserved by the financial system. This concept is crucial in promoting economic growth, reducing poverty, and enhancing overall societal welfare. Fintech companies play a pivotal role in advancing financial inclusion by leveraging technology to provide innovative solutions that reach a broader audience.

Financial Inclusion 金融包容: Financial inclusion in fintech aims to provide underserved populations with access to essential financial services, enabling economic participation and empowerment.

Tech Inclusion 科技包容: Tech inclusion in fintech focuses on ensuring that all individuals, regardless of their background or abilities, can effectively utilize digital financial tools and technologies.

Free training under 10x1000 Tech for inclusion (ANT 蚂蚁) - education portal click here

Through education, vision to be "Human-Centered and Intelligent Digital Future"
(Chinese words : 以人为本的智能数字未来)

The Importance of Financial Inclusion
 

Economic Empowerment: Financial inclusion empowers individuals by giving them access to essential financial services such as savings accounts, credit, insurance, and payment systems. This access enables them to manage their finances more effectively, invest in education or business opportunities, and build wealth over time.

Reducing Inequality: By making financial services available to marginalized communities, fintech can help bridge the gap between different socio-economic groups. This is particularly important in developing regions where many lack access to traditional banking services.

Boosting Economic Growth: More people who have access to financial services stimulate economic activity. Small businesses can secure loans to expand operations, and consumers can make purchases that drive demand for goods and services.

Role of Fintech in Financial Inclusion

Fintech companies utilize technology to create solutions that are more accessible than traditional banking methods. Here are some key ways fintech contributes to financial inclusion:
 

Mobile Banking: With the proliferation of smartphones, mobile banking apps allow users to perform transactions, check balances, and manage their finances without needing a physical bank branch. This is especially beneficial in rural areas where banks may be scarce.
 

Peer-to-Peer Lending: Fintech platforms facilitate peer-to-peer lending, connecting borrowers directly with lenders. This model often provides lower interest rates and more flexible terms than traditional banks, making credit more accessible.
 

Digital Wallets: Digital wallets enable users to store money electronically and make payments online or in-store without needing a bank account. This is particularly useful for individuals who may not have access to traditional banking facilities.
 

Microfinance Solutions: Fintech companies are innovating in microfinance by offering small loans with minimal requirements. This helps entrepreneurs in low-income areas start or grow their businesses.
 

Financial Education Tools: Many fintech platforms include educational resources that help users better understand financial products and services. This knowledge empowers them to make informed decisions about their finances.

Challenges and Considerations

Despite the advancements made by fintech in promoting financial inclusion, several challenges remain:
 

Regulatory Hurdles: Fintech companies must navigate complex regulatory environments that can vary significantly across regions.
 

Digital Literacy: A lack of digital literacy among potential users can hinder the adoption of fintech solutions. 
 

Data Privacy Concerns: As fintech relies heavily on data collection and analysis, concerns about privacy and security must be addressed to build user trust.

Summary

Financial inclusion is critical to fostering economic growth and reducing inequality. Fintech companies are at the forefront of this movement, utilizing technology to create innovative solutions that make financial services accessible to all. By addressing existing challenges and continuing to innovate, the fintech industry can significantly contribute to a more inclusive financial landscape that empowers individuals and communities alike.

What is Green Fintech 绿色金融科技 ?

Green fintech refers to financial technology solutions that promote sustainable and environmentally friendly practices. It encompasses a range of services and products designed to support eco-friendly investments, reduce carbon footprints, and facilitate the transition to a more sustainable economy. Green fintech aims to leverage technology to address environmental challenges while also providing financial returns.

Critical Aspects of Green Fintech

Sustainable Investment Platforms: These platforms allow individuals and institutions to invest in green projects, such as renewable energy, sustainable agriculture, and clean technology.

Carbon Footprint Tracking: Some fintech solutions provide tools for individuals and businesses to measure and offset their carbon emissions, promoting greater awareness of environmental impact.

Green Bonds and Loans: Fintech companies are increasingly issuing green bonds and providing loans for environmentally sustainable projects.

Data Analytics: Advanced analytics help assess the environmental impact of investments, enabling better decision-making for investors and companies.

Blockchain for Transparency: Blockchain technology can enhance transparency in supply chains, ensuring that funds are used for their intended sustainable purposes.

Financial Inclusion and Tech Inclusion in the AI Era
 

Financial Inclusion

Financial inclusion aims to provide access to financial services for all, particularly underserved populations. Financial inclusion is changing in the AI era as a result of:

AI-Powered Credit Scoring: Traditional credit scoring often excludes individuals without a credit history. AI can analyze alternative data (like utility payments and transaction history) to assess creditworthiness, enabling more people to access loans.
 

Automated Financial Services: Chatbots and AI-driven platforms provide personalized financial advice and services, making financial management accessible to everyone.
 

Microfinance Solutions: AI helps identify viable microfinance opportunities, allowing small businesses and individuals in developing regions to secure funding.

Tech Inclusion

Tech inclusion ensures everyone has access to technology, which is critical in AI. Its impact includes:
 

Digital Literacy Programs: Initiatives to increase digital literacy equip individuals with the skills to navigate technology and access financial services.
 

Affordable Access to Technology: Programs that provide low-cost devices and internet access help bridge the digital divide, enabling more people to use fintech services.
 

Community-Based Solutions: Local fintech solutions tailored to specific community needs promote technology adoption, ensuring that marginalized groups are included in the digital economy.

 

Impact on the Economy

The intersection of financial inclusion, tech inclusion, and green fintech in the AI era has several implications for the economy:
 

Increased Economic Participation: By providing financial services and technology access, more individuals can engage in economic activities, leading to more significant overall economic growth.
 

Sustainable Investment Growth: Green fintech encourages investments in sustainable projects, driving innovation and job creation in the green economy.
 

Resilience to Economic Shocks: Inclusive financial systems can reduce vulnerability to economic downturns by providing safety nets for underserved communities.
 

Data-Driven Decision Making: AI and analytics allow for better economic forecasting and resource allocation, improving overall economic efficiency.
 

Social Equity: Financial and tech inclusion promote social equity by addressing barriers to access, ensuring that all individuals have the opportunity to participate in and benefit from economic growth.

In conclusion, green fintech, alongside financial and tech inclusion, plays a vital role in shaping a sustainable and equitable economy in the AI era, fostering innovation, resilience, and growth.

Touch 'n Go App: Financial Inclusion in Malaysia

Fintech Malaysia news regarding Touch n Go Financial inclusion—please click here to read.

The Touch 'n Go app is a prominent digital wallet in Malaysia that exemplifies financial inclusion through innovative technology. It provides a range of financial services to make transactions more accessible, especially for underserved populations. Here’s how it works:
 

Key Features and Functionality
 

Digital Wallet:

Users can load money into their Touch 'n Go wallets via bank transfers, credit/debit cards, or cash deposits at partner outlets.

The app allows users to make cashless payments for everyday transactions, including shopping, public transport, and toll payments.
 

Payment Integration:

The app is integrated with various merchants, enabling users to make payments at supermarkets, restaurants, and online stores.

Users can scan QR codes to pay, which enhances convenience and security.

Public Transport:

Touch 'n Go cards, linked to the app, are widely used for public transport, including buses and trains. This integration encourages the use of public transport and reduces reliance on cash.
 

Toll Payments:

The app facilitates automatic highway toll payments, allowing users to bypass cash lanes, improving traffic flow and convenience.
 

Microloans and Financial Services:

Touch 'n Go has expanded its services to include financial products such as microloans and insurance. This helps individuals who may not have access to traditional banking services.
 

Investment Features:

The app offers investment options in mutual funds, allowing users to invest small amounts and promoting financial literacy and savings among a broader audience.
 

Rewards Program:

Users can earn reward points for transactions made through the app, which can be redeemed for discounts or special offers, incentivizing more users to adopt digital payments.

Impact on Financial Inclusion
 

Accessibility: The Touch 'n Go app provides an easy-to-use platform for individuals without traditional banking access, especially in rural areas.
 

Lower Barriers: With minimal fees and straightforward onboarding, the app encourages users to participate in the digital economy.
 

Financial Literacy: Features like financial tracking and investment options help users understand personal finance better and encourage saving and investing.
 

Convenience: The ability to make quick and secure payments contributes to a cashless society, which is essential for financial inclusion.
 

Summary

The Touch 'n Go app significantly enhances financial inclusion in Malaysia by offering a comprehensive financial ecosystem that meets the needs of various users, from everyday consumers to those seeking financial services. Its focus on accessibility and convenience helps bridge the gap for underserved populations, promoting broader participation in the economy.

𝗲𝗞𝗬𝗖 (电子身份验证) 𝗳𝗼𝗿 𝗧𝗼𝘂𝗰𝗵 '𝗻 𝗚𝗼 𝗲𝗪𝗮𝗹𝗹𝗲𝘁

All Touch 'n Go eWallet users who don’t perform electronic Know-Your-Customer (eKYC) verification before Dec 20 2024 risk losing access to their eWallet gradually.

"Currently, non-eKYC users are limited to a low eWallet balance and can only access basic payment and toll features, including NFC card top-ups and RFID. 

With the full implementation of eKYC on Dec 20, all new users will be required to complete eKYC verification to use TNG eWallet.

These users will face increasing limitations until their TNG eWallet accounts are fully verified, and eventually they will lose access to their eWallet entirely if not verified,” TNG Digital said in an announcement today (Nov 20).

Earlier this year, TNG Digital said it wanted to become the first e-wallet platform in the country to fully implement eKYC to improve user protection and demonstrate commitment to regulatory compliance.
CEO Alan Ni said the move will also reduce the risk of account takeovers, claiming that the eKYC implementation has enabled TNG eWallet to maintain a "significantly low fraud rate—90% lower than the average fraud rate for card payments in the market”.

The company described eKYC as an automated process for verifying user identity by submitting a photo of their MyKad and a selfie.

Note : This is Bank Negara Malaysia (Central Bank  of Malaysia initiatives early April 2024 on eKYC—click here detail)

Source: The Star, 20 Nov 2024

eKYC, or electronic Know Your Customer, represents a significant advancement in the identity verification processes utilized by businesses, particularly in the fintech and professional services sectors. This digital evolution enhances the traditional KYC processes by leveraging technology to streamline customer onboarding while ensuring compliance with regulatory standards. Part of Fintech compliance for AML (Anti Money Laundry)

eKYC, or electronic Know Your Customer in Chinese is: 电子身份验证
Chinese explanation click here. 打击身份欺诈，确保反洗钱

Example: using Napier AI (intelligent compliance software for AML (Anti Money Laundry)) and its case study (where Napier AI Report highlights $3.13 trillion in potential savings with AI in AML compliance)—please click here. 

(Note: Malaysia Central Bank or Bank Negara has its own SANDBOX.  The Regulatory Sandbox Framework was published in October 2016 to enable the experimentation of fintech solutions in a live environment, subject to appropriate safeguards and regulatory requirements.) (For more detail about Malaysia Sandbox, click here)

Comparison of Touch 'n Go with Other E-Wallets in Malaysia

Touch 'n Go is one of several e-wallets in Malaysia, and while it has unique features, it also competes with other popular platforms. Here’s how Touch 'n Go compares to some of the leading e-wallets:
 

1. Touch 'n Go

Focus: Primarily known for its integration with public transport and toll payments.

Key Features:

  • Digital wallet for everyday transactions.

  • Seamless integration with public transport (buses, LRT) and highway tolls.

  • Offers microloans and investment options.

  • Rewards program for users.

Target Audience: Appeals to commuters and those who frequently use toll roads.
 

2. GrabPay

Focus: Part of the larger Grab ecosystem, which includes ride-hailing, food delivery, and more.

Key Features:

  • It is integrated with Grab's services (rides, food delivery, grocery shopping).

  • Allows users to pay at various merchants, both online and offline.

  • Offers promotions and discounts tied to Grab services.

  • Users can earn GrabRewards points.

Target Audience: Individuals who frequently use Grab services for transportation and food delivery.

3. Boost

Focus: Emphasizes promotions and rewards.

Key Features:

  • QR code payments at a wide range of merchants.

  • Boost offers various promotions and cashback rewards.

  • Users can purchase prepaid mobile credits and pay for bills.

  • Integration with online shopping.

Target Audience: Users looking for discounts and rewards on everyday spending.
 

4. Maybank e-Wallet (MAE)

Focus: Linked to Maybank, one of Malaysia’s largest banks.

Key Features:

  • Offers banking services along with e-wallet features.

  • It is integrated with Maybank's banking app for seamless transactions.

  • Allows peer-to-peer transfers, bill payments, and QR payments.

  • Investment options and financial management tools.

Target Audience: Existing Maybank customers and those looking for a comprehensive banking and e-wallet solution.

5. ShopeePay

Focus: Integrated with the Shopee e-commerce platform.

Key Features:

  • Designed for online shopping on the Shopee platform.

  • Offers discounts and cashback for purchases made through Shopee.

  • QR code payments for in-store shopping at partner merchants.

Target Audience: Online shoppers and users of the Shopee platform.

Summary

While Touch 'n Go is a leading e-wallet in Malaysia, particularly for its integration with public transport and toll payments, other e-wallets like GrabPay, Boost, Maybank e-Wallet, and ShopeePay cater to different needs and preferences. Each platform has its strengths, and users may choose based on their spending habits, preferred services, and the specific features they value most.

Overview of the Latest Digital Banks in Malaysia
 

As of January 2025, Malaysia's digital banking landscape is evolving rapidly, with several new players entering the market. Here are five of the latest digital banks, focusing on Ryt Bank, which utilizes advanced AI technology.

1. Ryt Bank

Launch Date: Approved to commence operations on December 20, 2024.

Ownership: A joint venture between YTL Digital Capital Sdn Bhd and Sea Limited.

Key Features:

AI Technology: Ryt Bank is distinguished as Malaysia's first AI-powered digital bank. It employs an AI assistant named Ryt AI, which provides personalized financial insights, manages savings strategies, and simplifies banking processes through advanced customer behavior analysis

 

Accessibility: The platform aims to serve underserved communities, providing multilingual support and 24/7 access to banking services

 

Security Measures: Ryt Bank incorporates advanced encryption, biometric verification, and real-time fraud monitoring to ensure customer security. Deposits are insured up to RM250,000 under PIDM

2. KAF Digital Bank

Launch Date: Received approval on December 20, 2024.

Ownership: Led by KAF Investment Bank in partnership with Carsome, MoneyMatch, Jirnexu, and StoreHub.
 

Key Features:

Shariah-Compliant Banking: KAF Digital Bank offers innovative Islamic banking products and services tailored to Malaysian customers.

Phased Rollout: The bank will initially operate in an alpha testing phase before expanding to a broader audience in a beta phase

3. GXBank

Launch Date: Launched in November 2023.

Ownership: Operated by Grab Holdings.

Key Features:

Digital Personal Banking: GXBank provides full digital banking services, including savings accounts and instant credit options.

User Base Growth: The bank has rapidly attracted nearly one million users since its launch.

 

4. Boost Bank

Launch Date: Commenced operations in June 2024.

Ownership: Axiata Group and RHB Banking Group are joint ventures.

Key Features:

E-Wallet Integration: Boost Bank allows seamless account opening via its e-wallet service and offers savings accounts and debit cards

 

5. AEON Bank

Launch Date: Began operations in May 2024.

Ownership: Owned by AEON Credit Service (M) Berhad.

Key Features:

Islamic Digital Banking Services: AEON Bank provides various financial products including savings accounts and budgeting tools tailored for its customers

 

Conclusion

The emergence of these digital banks represents a significant shift in Malaysia's financial services landscape, with Ryt Bank leading the way as the first AI-powered digital bank. Its focus on personalized banking experiences through AI technology uniquely positions it to cater to underserved populations' needs while ensuring robust security measures are in place. As these institutions continue to roll out their services, they are expected to enhance accessibility and inclusivity within Malaysia's banking sector.

 

Comparison of Ryt Bank's AI Technology with Other Digital Banks in Malaysia

Ryt Bank, Malaysia's first AI-powered digital bank, has introduced several innovative features through its AI assistant, Ryt AI. This technology aims to enhance customer experience by simplifying banking processes and providing personalized financial insights. Here’s how Ryt Bank's AI technology compares with other digital banks in Malaysia.

 

Ryt Bank

AI Assistant: Ryt AI functions like a personal banker, allowing users to manage their finances via simple text prompts. It can initiate fund transfers, set savings goals, and provide spending insights.

Unique Features:

Advanced Fund Transfer: Users can execute transactions by sending a text, streamlining the process significantly.

Multilingual Support: The platform is designed to cater to a diverse user base, enhancing accessibility.

Security Measures: Incorporates advanced encryption, biometric verification, and real-time fraud monitoring, along with PIDM protection for deposits up to RM250,000

For more news about Ryt Bank and AI technology, please read here.

 

 

Payments Network Malaysia (PayNet) launched Malaysia's first fintech-focused community and accelerator, the PayNet Fintech Hub on May 5th 2025 

Farhan Ahmad, Group Chief Executive Officer of PayNet said,

“The PayNet Fintech Hub truly is a unique and transformative initiative dedicated to scaling startups beyond the foundational stage. It addresses the key issues faced by fintechs in Malaysia and we expect it to significantly accelerate fintech growth in the country.

According to PayNet, the company, the Fintech Hub operates on two key pillars: Community and Catalyst. The Community programme offers members access to over 450 hours of mentorship, networking with fintech founders and corporate partners, and investment opportunities. Startups also receive more than RM1 million in value-added PayNet credits, over RM600,000 in advisory services, up to RM3 million in cloud credits, and free co-working space. All these are resources intended to reduce operational costs and enhance growth strategies.

Resources : 

Financial Inclusion, Web3, and Digital Assets in Fintech and Professional Services

Introduction

Financial inclusion, the accessibility of financial services to all individuals, is a cornerstone of economic growth and stability. With the advent of Web3 technologies and digital assets, the landscape of fintech and professional services is transforming, fostering greater financial accessibility and empowerment.
 

Financial Inclusion

Financial inclusion aims to provide equitable access to financial services, such as banking, insurance, and investment, particularly for underserved populations. Benefits include:

Empowerment: Individuals gain control over their financial lives, enabling savings, investments, and improved quality of life.

Economic Growth: Increased financial participation can stimulate local economies and create jobs.

Reduced Inequality: Access to financial services helps bridge the gap between affluent and marginalized communities.

Web3 Technologies

Web3 represents the next evolution of the internet, characterized by decentralized networks, blockchain technology, and user-centric applications. Its implications for financial inclusion are profound:

Decentralization: Eliminates intermediaries, reducing costs and increasing access to financial services.

Smart Contracts: Enable transparent and automated transactions, enhancing trust and efficiency.

Global Reach: Allows users from different locations to access services without traditional barriers.
 

Digital Assets

Digital assets, including cryptocurrencies and tokenized assets, are reshaping how individuals and businesses engage with finance:

Liquidity: Digital assets can provide immediate access to capital, allowing for quicker transactions and investments.

Diversification: Access to a broader range of investment opportunities, enabling individuals to diversify their portfolios.

Innovation: New financial products and services emerge, encouraging competition and improving service quality.

Summary

The synergy between financial inclusion, Web3 technologies, and digital assets creates a more inclusive and equitable financial ecosystem. As fintech and professional services evolve, these innovations promise to empower individuals, foster economic growth, and reduce financial disparities, paving the way for a more inclusive future.

Introducing Web3 and how E-Commerce 3.0 is moving towards Blockchain

For detail on the evolution from Web 1.0 to Web 3.0, kindly click here.

Web 1.0 is the "read-only Web." Web 2.0 is the "participative social Web," and Web 3.0 is the "read, write, execute Web." This web interaction and utilization stage moves users away from centralized platforms like Facebook, Google, or Twitter and towards decentralized, nearly anonymous platforms.
 

Blockchain is set to make e-commerce businesses a whole lot more profitable. This technology has already transformed the way that many companies do business, and it's only going to improve as time goes on!
 

Although e-commerce is experiencing tremendous growth and success, it has its limitations. The problems are mostly due to the fact that most platforms rely on centralized financial institutions or payment gateways for operations like transactions. Such a centralized approach to undertaking e-commerce-related financial activities is not just less secure but also less reliable. In a web3-based e-commerce setup, all vital information, including transactional data, can be stored directly onto a blockchain. This could eliminate most of the problems that exist within the current e-commerce system. Thus, web3 e-commerce can be considered disruptive with transformative outcomes for the e-commerce industry.
 

Web3 characteristics

  • Information is mostly free and open-source

  • Transaction information is unique and authentic

  • Every person is the owner of their data

  • Transactions and ownership transactions are anonymous

The central monetary system has been replaced by

Defi (Decentralized finance (Defi) is an emerging financial technology that challenges the current centralized banking system. Defi eliminates the fees that banks and other financial companies charge for using their services and promotes the use of peer-to-peer, or P2P, transactions.) and Cryptocurrencies.


DePay, a Web3 payment plug-in for WooCommerce stores. DePay‘s Web3 Payments plugin for WooCommerce allows you to offer cryptocurrency payments processed directly on-site and peer-to-peer (without an intermediary). Start accepting thousands of different tokens with on-the-fly conversion on multiple blockchains. (E-commerce for Web3 is now ready)

As blockchain technology improves, it will play a larger role in society and the economy in the year 2024 and beyond. The year 2024 will be transitional but not transformative for Web3. Consumers don’t care whether applications use blockchain or NFTs; they care about their utility payments.
 

This utility payment will be delivered through companies using decentralized technology to develop bustling community platforms and rewarding brand engagement programs. Web3 social is characterized by online communities. Therefore, social tokens (personal or community tokens) play a role to gain access to specific communities or incentivize participants through a tokenized ecosystem. Starbucks and Nike are leading the way in this space, brands with such gravity that others will surely follow.

The evolution of blockchain technology beyond 2025 promises to reshape fintech and professional services dramatically. By focusing on interoperability, scalability, privacy, and enhanced regulatory frameworks, these sectors can leverage blockchain to improve efficiency, reduce costs, and create new opportunities for growth and innovation.

Web3 and E-Commerce 3.0: Transforming Fintech and Professional Services

Introduction

The convergence of Web3 technologies and E-Commerce 3.0 is set to redefine the landscape of fintech and professional services. This evolution will enhance transaction efficiency and empower consumers and businesses through decentralization, transparency, and innovation.

Key Features of Web3 in E-Commerce

1. Decentralization

Peer-to-Peer Transactions: Web3 enables direct transactions between buyers and sellers without intermediaries, reducing costs and increasing transaction speed.

Distributed Marketplaces: E-commerce platforms can operate on decentralized networks, allowing for broader participation and reducing the dominance of major players.
 

2. Tokenization

Digital Assets: Products and services can be represented as tokens, enabling fractional ownership and investment opportunities. This can enhance liquidity and democratize access to high-value assets.

Loyalty Programs: Businesses can issue tokens as part of loyalty programs, rewarding customers with tradeable digital assets that can be exchanged or used within the ecosystem.

Implications for Fintech and Professional Services
 

1. Innovative Financial Products

Decentralized Finance (DeFi): E-commerce platforms can integrate DeFi services, providing customers access to lending, borrowing, and investment options directly within their shopping experience.

 

Instant Payments: Utilizing cryptocurrencies for transactions can facilitate immediate payments, improving businesses' cash flow and reducing the cost of payment processing.
 

2. New Business Models

Subscription-Based Services: Businesses can offer subscription models utilizing smart contracts to automate billing and service access. Note: E-invoicing is becoming increasingly crucial for streamlining business transactions globally. It can help boost efficiency, transparency, and oversight of public financial management. Indeed, around 60 countries are implementing e-invoices globally.
 

Crowdfunding and Community Support: E-commerce ventures can leverage token sales or community funding models to gather resources, enhancing support for startups and innovative projects.

3. Enhanced Customer Engagement

Personalized Experiences: By leveraging blockchain data, businesses can provide tailored shopping experiences, improving customer satisfaction and retention.
 

Community-Driven Platforms: E-commerce 3.0 encourages forming communities around brands, where customers can participate in decision-making and governance through decentralized models.

4. Regulatory Compliance
 

Transparent Transactions: Blockchain's immutable nature can aid in compliance with regulations, providing a clear audit trail for transactions and reducing the risk of fraud.
 

Smart Contracts for Compliance: Smart contracts can include automated compliance checks, ensuring that all transactions meet legal requirements without manual intervention.

 

3. Enhanced Security

Blockchain technology records transactions on an immutable ledger, ensuring security and reducing fraud. This is particularly crucial for high-value transactions in professional services.

Smart Contracts: Automatic execution of contracts based on predefined conditions minimizes disputes and enhances trust between parties.
 

4. User Empowerment and Ownership

Data Control: Consumers can own and control their data, deciding how and when to share it. This builds trust and enhances customer relationships.

Decentralized Identity: Users can create self-sovereign identities, allowing them to authenticate themselves without relying on centralized authorities, further protecting their privacy.
 

5. Interoperability

Cross-Platform Integration: Different blockchain networks can communicate, allowing seamless transactions across various e-commerce platforms and financial services.

Unified User Experience: Interoperable systems enhance the user experience by allowing easier navigation between different services and applications.

Summary 

Integrating Web3 technologies with E-Commerce 3.0 presents a transformative opportunity for fintech and professional services. Businesses can create more inclusive, efficient, and innovative ecosystems by harnessing the power of decentralization, tokenization, and enhanced security. This evolution benefits consumers and empowers businesses to thrive in a rapidly changing digital landscape.

 

Three Real Case Studies for Malaysia Green Fintech 

Mobiva

a Malaysia-based tech startup, dedicated to revolutionizing disaster preparedness through cutting-edge AI-driven technologies and real-time community engagement.

Mobiva's commitment to global resilience is evident in its groundbreaking approach. Leveraging crowd-sourced mobile data, the Mobiva Citizen platform creates real-time hazard maps and critical emergency measures. This community-driven platform acts as a unified source of truth for response agencies, facilitating collaboration and resource allocation during disasters.

Mobiva recognizes the importance of collaboration and is actively engaged in a community awareness program in partnership with UNICEF and MRANTI in Malaysia. The primary goal of this initiative is to enhance disaster awareness and preparedness among local communities. By focusing on community engagement, Mobiva aims to empower children and mobilize communities for positive change, contributing to increased resilience and preparedness.

Mobiva was founded in 2019 by Wendy Leong and her sister, Winnie. They are passionate innovators and driven to use accessible digital inclusion technologies to solve real-world challenges across industries, especially in low-resource communities. (check out Mobiva About US page)


News detail click here 

ERTH (E-waste Recycling Through Heroes)

Mohamed Tarek El-Fatatry is the founder of the award-winning social enterprise ERTH (Electronic Recycling Through Heroes), Malaysia’s largest direct collector of e-waste. ERTH has helped divert more than 500 tons of discarded electrical appliances, electronics,
and gadgets from landfills, items that pose a risk to both human health and the environment.
 

With a mission to encourage Malaysians to recycle their old computers, televisions, and appliances, and to reduce the one million tons of e-waste the country produces annually, ERTH provides free pick-up and offers higher cash rewards for disposables. It also partners with licensed recovery factories only to ensure best practices are adhered to in dismantling and processing e-waste.
 

Since its inception in 2018, ERTH has served in excess of 2,500 clients, including organizations like Shell, Dell, DHL, Volvo, and the United Nations. In 2022, ERTH successfully digitalized its backend operations in partnership with Maxis, bringing it a step closer to reaching its goal of nationwide expansion and growth. The social enterprise is also in talks with a major player in the e-wallet space to create a system that rewards users with e-wallet credits each time they request recycling services for unwanted electronics on the app, the first collaboration of its kind in Malaysia.

News detail click here

Case Study 10x1000 Tech for Inclusion :

Driving Sustainability through Technology
 

Monish Mithra Warren (Malaysian), CEO of WAMECO 环美佳, took the stage at the Inclusion Conference on The Bund, Shanghai, to present his groundbreaking solution for global waste management. His innovative technology fosters a circular economy, paving the way for inclusion and a sustainable future.

Click here to read the article & youtube Wameco
Wameco website 
Wameco about us with an international team based in Jiaxing City, Zhejiang Province, Hangzhou, China

News in January 2025 
WAMECO joins hands with Shanghai Multi-Media Environmental Collaborative Management Engineering Technology Research Centre of Shanghai University to Embark on a New Journey of Sustainable Development Exploration

On January 10, 2025, WAMECO 环美佳 reached a cooperation agreement with the Shanghai Multi-Media Environmental Collaborative Management Engineering Technology Research Centre of Shanghai University. Both parties will fully leverage their respective strengths and promote technological innovation and practical application in carbon-related fields through resource sharing, in-depth communication, and close collaboration.

Founded by an international team of entrepreneurs from Zhejiang University, WAMECO is committed to "Enabling the Circular Economy in One Account", focusing on sustainable development consulting, trading of recyclable materials, streamlining compliance processes, education and community engagement to create a global waste management ecosystem.

The Shanghai Multi-Media Environmental Collaborative Management Engineering Technology Research Centre focuses on cutting-edge directions, such as multi-media environmental compound pollution control, carbon emission reduction and resource utilization, and green energy chemical engineering. Over the years, the research centre has achieved numerous breakthroughs in theoretical research results and technological innovations in related fields, relying on its top scientific research team and advanced research equipment, providing key technical support and theoretical guidance for the development of the industry.

In the future, both parties will closely focus on key areas such as waste management, the formulation of ESG-related standards, and carbon footprint management and assessment, carry out in-depth cooperation, jointly explore innovative models and practical paths, and provide cutting-edge solutions for sustainable development for Shanghai, the Yangtze River Delta region, and Belt and Road Initiative, making unremitting efforts to build a greener, lower-carbon, and more sustainable future.
Click here to check the news 

Technology for Blind (Be My Eyes)

It all started with a question ⏩ “How can technology help someone who can’t see what’s in front of them?”

That question led to Be My Eyes — a simple yet powerful app that now supports over 500,000 blind and low-vision users in 150+ countries. From reading medicine labels to navigating city streets, it proved one idea can change the world.

Launched in 2015, Be My Eyes is a globally recognised and award-winning access technology provider for people who are blind or have low vision. With a worldwide community of nearly 700,000 users and 7.5 million volunteers, Be My Eyes connects blind and low-vision users with sighted volunteers and companies through live video and AI to tackle the inaccessible parts of everyday life, whether at home or at work; all for free to the end user. Be My Eyes is available in more than 150 countries worldwide, and its volunteers speak more than 180 languages.

Two Real Case Studies for Web 3.0  Ecommerce 3.0 
Plus One Case Study for Web 3.0 & AI & NFT under Travel Industry

In 2023, a wave of innovative Web3 startups from Southeast Asia emerged globally, attracting significant attention and investment. These trailblazing companies promote the adoption of decentralized technologies, blockchain, and NFTs in the region.

Two case studies for Web3 e-commerce:
Cosmose AI revolutionizes offline shopping &

The Growth Hub Web3-enabled

Cosmose AI

Singapore-based Cosmose AI offers a global platform that predicts and influences how people shop offline.

In 2014, Cosmose AI connects offline and online to create a better shopping experience and increase retailers' sales. It gathers insights from smartphones, helps understand offline shopping habits, and drives footfall across 20 million Asian venues.

It also offers AI-driven recommendations to its users, encouraging them to shop in nearby stores, saving time, money, and the environment.

Cosmose AI’s KAIKAINOW, an innovation in personalized smartphone lock screen technology, has become the world's number one Web3 app.

Cosmose Web 3 
 

The GrowHub

The GrowHub is a Web3-enabled plug-and-play ecosystem builder focusing on food traceability and carbon credits. It began as a farm-to-table solutions provider and a strategic export partner of premium goods from producers looking to reach new audiences in Southeast Asia and beyond. Over the years, it has shifted its technology focus to enable producers and consumers to track, market and understand consumer behaviour and patterns using its Web3, NFC and QR code solutions.

Web 3.0 & AI & NFT under Travel Industry

Etihad’s Journey into Blockchain and Web3. Marking a groundbreaking collaboration in blockchain technology integration within aviation and hospitality, Sleap.io has joined forces with Etihad. The airline has expanded its Web3 presence with the creation of 300 EY-ZERO1 NFTs, offering benefits like air miles and priority status. Sleap.io prioritizes user-friendly reservation systems, incorporating cryptocurrency wallets and unique NFTs for each booking at affordable rates. The collaboration enables NFT holders to access Sleap.io's global hotel network, enhancing their travel experiences.

Etihad Airways continues its Web3 presence, unveiling a new 300-edition expansion to its EY-ZERO1 NFT collection. These digital assets allow NFT holders to stake and earn air miles, with the latest models inspired by the iconic Boeing 787 Dreamliner. The perks for NFT holders include a 12-month Etihad Guest Silver Tier Status, priority check-in, a 25% mileage boost, lounge access, and membership to the Etihad: Virtual Club.

5 Ways Fintech is Solving Travel’s Innovation Paradox

The travel industry faces a unique challenge: it needs to innovate to meet evolving customer demands constantly, but it also relies heavily on legacy systems and processes that can be difficult to change. This is known as the "innovation paradox." Financial technology, or fintech, is helping to address this paradox by providing new solutions that streamline and modernize various aspects of travel.

1. Making payments across borders for travel businesses

 Travel businesses often need to make payments to other countries. This could be paying hotels or airlines in different countries, paying local tour guides to collect money from customers using different currencies, or reimbursing staff expenses from trips abroad. Making payments across borders can be very difficult.

Delays, hidden fees & changing currency exchange rates make them complicated. New financial technology solutions are making cross-border payments faster, more transparent, and cheaper. For example, travel businesses can accept & hold money in multiple currencies, pay international partners at the best exchange rates, & avoid high conversion fees. This game-changer for businesses expanding globally, where every dollar saved is important.

2. Managing multiple currencies efficiently

Operating in multiple countries often means dealing with different currencies & fluctuating exchange rates.

Frequent currency conversions and hidden exchange fees can quickly add up, costing businesses a lot of money. Travel companies can collect, hold & manage money in multiple currencies, without needing to open local bank accounts in each country. This allows them to pay suppliers or accept payments in the preferred currency while minimizing conversion costs. For example, a tour company in Asia could easily receive payments in Euros from a European customer hold the Euros, & pay European suppliers in Euros.

This efficient currency management is made possible by financial technology, not magic!

 

3. Managing multiple currencies efficiently

Operating in multiple countries often means dealing with different currencies & fluctuating exchange rates.

Frequent currency conversions and hidden exchange fees can quickly add up, costing businesses a lot of money. Travel companies can collect, hold & manage money in multiple currencies without needing to open local bank accounts in each country. This allows them to pay suppliers or accept payments in the preferred currency while minimizing conversion costs. For example, a tour company in Asia could easily receive payments in Euros from a European customer hold the Euros, & pay European suppliers in Euros.

This efficient currency management is made possible by financial technology, not magic!

 

4. Simplifying business travel payments

 For travel management companies and corporate travel platforms, handling payments for business trips can be very complicated.

From tracking expenses to reimbursing employees in different currencies, it's often a slow and manual process. Financial technology tools like virtual cards are simplifying corporate travel payments. Businesses can issue cards with spending limits and real-time tracking, making managing expenses while following company policies effortless. Less time on admin means more time for growth.

 

 

5. Securing payments

Fraudulent transactions & chargebacks cost the travel industry billions every year. As more customers book online, securing payment systems has become critical. Artificial intelligence fraud detection tools integrated into financial technology platforms spot suspicious transactions in real-time, reducing fraud & chargebacks. These tools also protect customer data, build trust, and ensure compliance with global regulations.

 

 

By addressing these key areas, fintech is helping the travel industry overcome the innovation paradox and adapt more agilely and efficiently to hanging customer needs and expectations.

Source from Future Travel Summit hosted at Barcelona, Spain on November 28 2024

 

 

Fintech Influencing the Travel Industry

While everyone is busy discussing artificial intelligence (AI), updates in financial technology (fintech) may have gone unnoticed. It's easy to overlook them. But there's a pattern: quietly improving the basic systems and infrastructure that keep the industry running.

 

  • Turkish Airlines quietly became a licensed payment provider, with TKPay now regulated by the Central Bank of Turkey.

 

Can we say that payments are becoming a strategic priority? These changes show the direction in which things are moving. Payments are important in this industry, and more travel brands are quietly building smart payment systems to stay ahead of the competition. So yes, financial technology is starting to feel like an integral part of the product offerings.

 

 

Case Study : Successful fintech inclusion initiatives

Here are some examples of successful fintech initiatives that promote financial inclusion:

1. M-Pesa

Overview: Launched in Kenya, M-Pesa is a mobile money transfer and payment service that allows users to send money, pay bills, and access savings without needing a bank account.

Impact: It has significantly increased financial access in rural areas, enabling millions of people to participate in the economy.
 

2. Kiva

Overview: Kiva is a crowdfunding platform for microloans, allowing individuals to lend money to entrepreneurs in developing countries.

Impact: It has supported thousands of small businesses, empowering borrowers to improve their livelihoods and contribute to their communities.

3. Grameen Bank

Overview: Muhammad Yunus founded Grameen Bank, which primarily offers microloans to women in Bangladesh.

Impact: It has lifted millions out of poverty by offering financial services to those who lack access to traditional banking.
 

4. Chime

Overview: Chime is a neobank that offers no-fee banking services, including checking and savings accounts, with features like early direct deposit.

(Note: A neobank is a digital-first financial company that offers banking services like checking accounts and debit cards but does not have a physical location.) The term neobank is often used interchangeably with fintech bank, challenger bank, or digital bank.)

Impact: Chime helps low-income individuals manage their finances more effectively by eliminating fees and providing user-friendly services.

Case Study : Successful green fintech inclusion initiatives

Here are some successful examples of green fintech initiatives that promote sustainability and environmental responsibility:
 

1. Tomorrow

Overview: Tomorrow is a German bank that focuses on sustainable banking. It offers eco-friendly accounts and invests customer deposits in projects with a positive environmental impact.

Impact: Customers can track their carbon footprint when spending and supporting renewable energy and reforestation projects.
 

2. Ecolytiq

Overview: Ecolytiq provides banks and financial institutions with tools to measure and visualize the carbon footprint of their customers' transactions.

Impact: Ecolytiq encourages consumers to make more sustainable choices by raising awareness about personal carbon footprints.

3. Plan A

Overview: Plan A is a platform that helps businesses measure and reduce their carbon footprints through carbon accounting and sustainability reporting tools.

Impact: By providing actionable insights, Plan A supports companies in transitioning to more sustainable operations.
 

4. Doconomy

Overview: Doconomy offers a banking app that helps users track their carbon emissions based on their spending habits. It also provides a payment card that encourages sustainable spending.

Impact: Users gain insights into their environmental impact and can make more informed choices about their consumption.

Conclusion
 

Financial inclusion is critical to fostering economic growth and reducing inequality. Fintech companies are at the forefront of this movement, utilizing technology to create innovative solutions that make financial services accessible to all. By addressing existing challenges and continuing to innovate, the fintech industry can significantly contribute to a more inclusive financial landscape that empowers individuals and communities alike.

AI influencer models on the rise with fintech and professional services

The rise of AI influencers is significantly transforming marketing strategies within the fintech and professional services sectors. These digital personas, created using advanced algorithms and machine learning, are reshaping how brands engage with their audiences, offering unique advantages over traditional human influencers.

The Emergence of AI Influencers
 

AI influencers are virtual personalities designed to interact with users on social media platforms. They can be tailored to fit specific brand needs, making them highly adaptable for various marketing campaigns. Unlike human influencers, AI influencers can operate continuously across multiple platforms, providing scalability and consistency in messaging that brands find appealing

Key Features of AI Influencers

Customization: Brands can modify an AI influencer's appearance, personality traits, and content strategy based on audience analytics, ensuring relevance and effectiveness in campaigns.
 

Cost-Effectiveness: While initial development costs may be high, AI influencers do not incur ongoing expenses such as travel or accommodation. This can lead to significant savings for brands.

Data-Driven Insights: The performance of AI influencers can be analyzed with precision, allowing brands to optimize campaigns in real-time and measure effectiveness more accurately than with human counterparts. 

Impact on Fintech and Professional Services
 

In the fintech and professional services industries, where trust and expertise are paramount, AI influencers can serve as reliable brand ambassadors. They can provide consistent messaging about complex financial products or services without the unpredictability associated with human influencers. This is particularly beneficial for:


Educating Consumers: AI influencers can simplify complex financial concepts through engaging content, making it easier for customers to understand products and services.
 

Building Trust: By maintaining a consistent and controlled narrative, brands can foster a sense of reliability and trustworthiness that is essential in financial services.
 

Targeted Marketing: AI influencers can be designed to appeal to specific demographics or niches within the fintech sector, enhancing the effectiveness of targeted marketing campaigns.

Notable Examples
 

Several successful AI influencers have emerged across various industries:
 

Lil Miquela: With partnerships involving high-profile brands like Chanel, she exemplifies how AI influencers can command significant attention and engagement rates. Detail here.
 

Imma Gram: Known for her collaborations with IKEA and other major brands, she showcases the potential for AI influencers to drive brand awareness in lifestyle sectors. Detail here. 

Aitana: A Spanish AI model earning substantial income through brand partnerships illustrates the growing acceptance and demand for AI personas in marketing. Detail here. 

Full story about Aitana as per below 

AI Influencer Models on the Rise (since May 2023)

Aitana Lopez is a 25-year-old Spanish model created using artificial intelligence. The pink-haired AI model has recently gained popularity on Instagram and has 141,000 followers. According to some reports, she earns up to $10,000 per month.

Her Instagram channel - click the link here

Full story and interview with creator or owner: please click here 

The first AI Latina model

AI models are on the rise, with keen eyes being the only ones who can determine if a person online is natural or not. Evania Aria Luxardo is another similar case, the first Latina AI model to go viral. She appeared at this year’s New York Fashion Week, showcasing the union between human creativity and artificial intelligence, with the model digitally integrating herself with the clothing garments.

 

Future Outlook

As technology continues to evolve, the capabilities of AI influencers are expected to expand further. They may incorporate more sophisticated emotional intelligence and interactivity, enhancing user engagement. This evolution will likely lead to even greater integration of AI influencers in marketing strategies across fintech and professional services sectors. In conclusion, the rise of AI influencers represents a significant shift in marketing paradigms. Their ability to deliver consistent, engaging content tailored to specific audiences positions them as valuable assets for brands looking to innovate their outreach strategies in increasingly competitive markets.

E-Invoice (Global) with Fintech and Blockchain Technology

E-invoicing is increasingly recognized as a vital component of the global fintech and professional services landscape. Its adoption is driven by the need for efficiency, compliance, and enhanced financial management across various sectors.

E-Invoicing in Fintech

Automation of Payments:

E-invoicing streamlines the invoicing process, reducing manual entry and errors. This automation facilitates quicker payment cycles, which is crucial for cash flow management.

Integration with Financial Systems:

Fintech solutions increasingly integrate e-invoicing with accounting and ERP systems, allowing for seamless financial management and reporting.

Enhanced Analytics:

E-invoicing provides valuable data that can be analyzed for insights into spending patterns, vendor performance, and cash flow forecasts, aiding in strategic decision-making.

Cost Reduction:

By digitizing the invoicing process, companies can significantly reduce administrative costs associated with paper invoicing, mailing, and manual processing.

Global Adoption and Regulatory Trends
 

E-invoicing as a Standard
E-invoicing has emerged as a global imperative, with many countries mandating its use to streamline invoicing processes and enhance tax compliance. Tax authorities worldwide are adopting e-invoicing as the standard approach, moving from traditional invoicing methods to digital formats. This transition is particularly evident in business-to-government (B2G) transactions, which have paved the way for broader business-to-business (B2B) implementations.

 

Regulatory Complexity
The regulatory landscape for e-invoicing is complex and varies significantly across jurisdictions. Companies operating internationally must navigate differing requirements regarding invoice receipt, transmission, and archival processes. For instance, while some countries have already implemented mandatory e-invoicing, others are in various stages of planning or pilot programs. This complexity necessitates a strategic approach to compliance that considers local regulations while maintaining a cohesive global strategy.

Check out details on global trends beyond the year 2024 for e-invoicing; click here.

 

E-Invoicing in Professional Services

Client Convenience:

Professional service firms can offer clients the convenience of electronic invoicing, improving client satisfaction and engagement.

Faster Reconciliation:

E-invoicing facilitates quicker reconciliation of payments, which is essential for maintaining accurate financial records in professional services.

Compliance and Transparency:

Many jurisdictions are mandating e-invoicing to enhance tax compliance and reduce fraud. This trend benefits professional services by ensuring compliance with regulations.

Improved Cash Flow:

By enabling faster invoicing and payment collection, professional service firms can improve their cash flow and financial stability.

 

Global Trends

Regulatory Support: Many countries are implementing regulations that promote e-invoicing, making it a standard practice.

Digital Transformation: The shift toward digital solutions in business processes is accelerating, with e-invoicing at the forefront.

Integration with Blockchain: Future developments may see e-invoicing integrated with blockchain technology for enhanced security, transparency, and efficiency.
 

Conclusion

E-invoicing is a crucial trend in both fintech and professional services, aligning with the global push toward digital transformation, efficiency, and compliance. Its benefits, including cost savings, improved cash flow, and enhanced client relationships, make it an integral part of the evolving landscape in these sectors.

 

 

AI: Artificial Intelligence Revolution 
 

How AI Will Revolutionize the Future of Business, according to HubSpot’s CMO latest update in May 2023
 

“Artificial Intelligence is not a Substitute for Human Intelligence; It’s a Tool to help us Think.”
 

Benefits:

  • AI will enable you to obsess over your customers.

  • AI will automate data analysis for better decision-making.

  • AI will reduce business costs and improve efficiency.

  • AI can help businesses detect fraud.
     

(Example: How Transparently.AI uses artificial intelligence to detect accounting manipulation and fraud (April 2023))

AI will help businesses build better products.

What if AI and machine learning could analyze your financial patterns like a personal CFO?

Imagine a digital partner digging deep into your numbers, offering advice, spotting problems, and suggesting solutions. (AI acts as your co-pilot for business decision making)

FINAL THOUGHTS
 

What’s next: Catalyzing the future of ASEAN Fintech

Catalyzing the future of ASEAN fintech involves leveraging technological advancements, regulatory frameworks, and regional cooperation to drive innovation and financial inclusion. Here are several key areas to focus on:
 

1. Regulatory Harmonization

Unified Frameworks: Work towards harmonizing regulations across ASEAN countries to facilitate cross-border fintech operations.

Sandbox Initiatives: Encourage regulatory sandboxes that allow startups to test products in a controlled environment without full regulatory compliance.

(Note: Malaysia Central Bank or Bank Negara has its own SANDBOX.  The Regulatory Sandbox Framework was published in October 2016 to enable the experimentation of fintech solutions in a live environment, subject to appropriate safeguards and regulatory requirements.) (More detail about Malaysia Sandbox, click here)
 

2. Investment in Technology

Blockchain and DLT: Promote the adoption of blockchain technology for secure and transparent transactions.

AI and Data Analytics: Leverage artificial intelligence for credit scoring, fraud detection, and personalized financial services.

3. Personalizing financial experiences with Gen AI

Enhance customer experince

Improve fraud detection

Automated financial planning and personalised products

4. Collaboration and Partnerships

Public-Private Partnerships: Foster collaboration between governments and fintech companies to drive innovation and infrastructure development.

Regional Alliances: Encourage ASEAN member states to collaborate on fintech initiatives, sharing best practices and resources.
 

5. Education and Awareness

Skill Development Programs: Invest in training programs to equip the workforce with necessary fintech skills.

Consumer Education: Increase awareness of fintech services among consumers to build trust and adoption.

6. Sustainable Fintech Solutions

Green Financing: Promote fintech solutions that support sustainable projects and investments.

ESG Integration: Encourage fintech companies to integrate Environmental, Social, and Governance (ESG) factors into their operations.
 

7. Innovation in Payment Systems

Digital Currencies: Explore the potential of Central Bank Digital Currencies (CBDCs) and their impact on the fintech landscape.

Cross-Border Payment Solutions: Enhance the efficiency of cross-border payment systems to facilitate trade and investment.

8. Solving complex problems with quantum computing

Enhancing cryptography involves improving security measures, adapting to new threats, and ensuring that cryptographic systems remain robust and efficient. Here are some key strategies to enhance cryptography:
 

1. Adopting Stronger Algorithms

Upgrade to Post-Quantum Cryptography: Prepare for future threats posed by quantum computing by transitioning to quantum-resistant algorithms.

Use Modern Cryptographic Standards: Implement algorithms like AES, ChaCha20, and SHA-3, which are widely considered secure.
 

2. Key Management

Implement Key Rotation: Regularly change cryptographic keys to limit exposure in case of a breach.

Use Secure Key Storage: Employ hardware security modules (HSMs) or secure enclaves to protect keys from unauthorized access.
 

3. Enhancing Protocols

Employ Perfect Forward Secrecy (PFS): Ensure that session keys are not compromised even if the private key is exposed.

Utilize Strong Authentication Mechanisms: Implement multi-factor authentication (MFA) to add an additional layer of security.
 

4. Regular Audits and Assessments

Conduct Security Audits: Regularly review cryptographic implementations and configurations to identify vulnerabilities.

Penetration Testing: Simulate attacks to assess the robustness of cryptographic systems.

Disclaimer

The information and insights shared in this document are based on my own research and analysis in the fields of financial inclusion and technology integration in fintech. While I strive to provide accurate and up-to-date information, the content is for informational purposes only and should not be considered legal, financial, or professional advice.

I do not guarantee the completeness, reliability, or suitability of the information provided. Any reliance you place on such information is therefore strictly at your own risk. It is advisable to consult with qualified professionals or conduct your own research before making any financial or investment decisions.

Furthermore, I am not responsible for any actions taken based on the content of this document, nor for any losses or damages incurred as a result of reliance on the information provided herein.

The information and data presented above are based on my own research in financial inclusion and technology inclusion in fintech. While efforts have been made to ensure the accuracy and reliability of the findings, this research may have limitations due to the methodologies employed, including potential biases in data sources, the scope of the analysis, and the rapidly evolving nature of the fintech landscape. Consequently, the insights shared should not be considered exhaustive or definitive, and they are not intended as legal or financial advice.

Written & Prepared by 

Sharma Loh 骆元典

Content Strategist 内容策略师 for B2B Content Marketing in Fintech & Professional Services

"Empowering Businesses, Driving Innovation"

Date: November 26, 2024  (Updated : January 19 , 2025)(Revised : May 12 2025) 

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